Single Case Agreements in Behavioral Health – Negotiation, Enforcement, and Recovery

Key Takeaways: A single case agreement covers one admission or treatment episode at a negotiated rate. Signing it is roughly the halfway point, because a signed agreement does not guarantee the claim is adjudicated at the agreed rate. An SCA covers the episode it was written for, not the patient indefinitely, so a readmission requires […]
CARF Accreditation and Payer Denials: Why Accredited Facilities Still Get Downcoded

Key Takeaways: CARF accreditation proves a program is capable of delivering a level of care. It does not prove that an individual patient required that level of care on a given day, which is the only question a payer asks when adjudicating a claim. CARF accredits programs and service lines rather than organizations, on a […]
Why Complete Behavioral Health Notes Still Get Downcoded

Key Takeaways: Complete behavioral health notes still get downcoded because payers grade documentation against medical necessity criteria sets the facility cannot see and cannot confirm by asking. Payers apply ASAM, MCG, InterQual, or state-specific criteria, and the set being used is never printed on the denial. ASAM Fourth Edition adoption varies by state, with Washington […]
What Every Substance Use Rehab Facility Should Know About 42 CFR Part 2 and Protecting Patient Data

Key Takeaways: The 2024 Final Rule modernized 42 CFR Part 2 and aligned it with HIPAA. As of February 16, 2026, all Part 2 programs must comply, and OCR now administers and enforces both rules. Penalties run up to $2,190,294 per HIPAA violation and $1,538,970 per Part 2 violation OCR took over Part 2 enforcement […]
What Triggers a Payer Medical Record Audit in Behavioral Health

TL;DR: A payer medical record audit is a request from an insurer or Medicaid program to review the clinical documentation behind a paid or pending claim. In behavioral health, these requests have become more frequent in 2026 due to federal oversight initiatives, parity enforcement, and payer-side AI claims analysis, not necessarily because a clinic did […]
POS 10 vs. 02 – Getting Telehealth Billing Right in 2026

TL;DR: What POS 10 and POS 02 actually mean, and why the one-digit difference changes the reimbursement rate The CMS rule change that settled how POS 10 gets paid, and when it took effect Modifier 95 vs. 93 vs. GT, and why the modifier doesn’t set the payment rate, the POS code does The POS-modifier […]
Mental Health Billing Software – What to Look For in 2026

TL;DR: What “good” software needs to do now that denial rates and payer requirements have shifted The 8 core processes every behavioral health billing system should support Red flags that mean a current platform has outgrown a clinic, or was never built for it How to evaluate a vendor past the feature list, support, implementation, […]
RCM Denial Management for Behavioral Health – From Reactive to Preventive

TL;DR: Reactive denial management fixes claims after they’ve already been denied. Preventive denial management stops the denial from happening. This piece covers: Why reactive denial management costs more than it looks like it saves What a preventive workflow actually does differently The denial triggers specific to behavioral health claims How to build prevention into the […]
In-House vs. Outsourced Medical Billing – True Cost Comparison for Behavioral Health Facilities

TL;DR: The real cost gap between in-house and outsourced behavioral health billing shows up in denied and complex claims, not routine ones. This piece covers: Why routine claims aren’t where the money is won or lost What denials do to an in-house team’s staffing math What actually changes when billing moves to an outsourced partner […]
California Drug Rehabs Face the Toughest Commercial Billing Scrutiny in a Decade

California drug rehabs face commercial billing scrutiny from four directions in 2026: pre-payment audits, SB 855 parity-driven review tightening, Marketplace authorization narrowing, and state enforcement around patient brokering. Compliant operators need tighter documentation, defensible coding, and audit-ready records to protect revenue.